February 28, 2016
One might say the most challenging part of being an automotive service technician at Tuffy Tire & Auto Service Center Grove City is diagnosing a problem before it can be fixed.
Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not something obvious, it's easy for the customer to focus on the fixing and not the diagnosing.
Let us at Tuffy Tire & Auto Service Center Grove City introduce you to something we'll call 'Customer Detective Work' – helping your technician find clues to what's wrong.
We start with the detective basics: What, Where and When. Play along with me; You come in to Tuffy Tire & Auto Service Center Grove City and your car is making a funny sound...
Do you see where we're going? You're gathering additional information to help your technician at Tuffy Tire & Auto Service Center Grove City know where to start. Based on your car and the tech's experience, he'll know where to look and can start with the obvious suspects.
You can see how that would be more helpful than dropping the car off with a note that says "making a funny noise."
If the tech can experience the problem personally, he's better able to make a diagnosis and repair and then test to see if the repair solved the problem.
Ask us for details.
Tuffy Tire & Auto Service Center Grove City
2131 Stringtown Road
Grove City, Ohio 43123
614-871-4020
http://www.tuffygrovecity.com
April 21, 2024
Many of us have become aware of how important it is to keep our planets air clean, and your vehicle has a key component that helps do just that: the catalytic converter. Its in the exhaust system, and its job is to superheat unburned, harmful byproducts in the exhaust, so they dont get spewed ou... More
April 14, 2024
Sometimes the movie is better than the book, sometimes it's the other way around. But when it comes to your vehicle, the best book of all is the owner's manual. The plot is simple: Owner wants long life and dependable performance from the vehicle, manual has the way to achieve that long life and... More
April 7, 2024
With the weather getting colder, you might be tempted to start your vehicle up, let it idle for 15 or 20 minutes and then get in the nice, cozy cabin. Some vehicles offer remote starting that let you do that from the comfort of your home or apartment. But is letting your vehicle idle like that ... More